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Update for Kohi Vet Clients under COVID-19 Alert Level Two

Once again we would like to say thank you to our wonderful clients for their tolerance and compliance of the protocols that we have put in place to ensure safety for our staff and the community during COVID-19 Alert Level Three.

When we change over to COVID-19 Alert Level Two on Monday the 31st of August our safety protocols will stay in place. There will be a few changes.

We will still not be having any clients inside the consult room with the vet while your pet is being examined. Anyone entering the clinic must wear a face mask.

To make appointments please either email reception@kohivet.co.nz or phone 09 521 1457 to book appointments.

Once an appointment is made please fill in the online form on the first page of our website prior to your consultation.

 

When you arrive for your appointment please stay in your vehicle and phone reception to let us know that you are in the car park.  The nurse will then let you know when to come inside the clinic as we are only having three clients at a time inside the practice. When you walk in the door take a seat in one of the designated areas until the vet comes to talk to you.

If your pet is a dog the vet or nurse will take your dog to the scales to be weighed. Please remain seated while the vet examines your pet in the consult room. If there are any products you need to purchase please ask one of the nurses at reception to get these from the shelf.

We will have a protective barrier on the reception counter so that we can start taking payments on the eftpos machine.

For surgical procedures we will email your pet’s documents prior to the surgery date. Please sign and email back prior to the procedure. If you are unable to scan the documents just send an email confirming that you have read the document and that you give your consent for the procedure.

Please remember to keep your two metre distance. It is very important that we all stay safe so that this clinic can continue operating.

For repeat prescriptions please remember that we require at least 24hrs notice. If you would like to purchase food please phone us to make sure we do have the food in stock before coming up to the clinic. When you arrive to pick up your medication please be patient as we will not have more than one person inside the clinic at a time. Please maintain your distance of 2m while waiting.

Our hours will be the same as  in COVID-19 Level Three

8am-1pm and 2pm- 5pm Monday to Friday and Saturday 9am to 1pm.

Our Veterinarians Dr Russell Tucker, Dr Georgia Child, Dr Steve Mirams and Dr Anne Kernohan will be on duty over this period.

We will are closed Sundays and Public Holidays

If you do have any emergency outside of our open hours there are a number of emergency centres available including the two below.

ARC After Hours                                       

224 Albany Highway                          

Schnapper Rock, Auckland 0632          

Call 09 281 5815                                           

VSA Emergency

1 Te Apunga Place Mt Wellington, Auckland 1060

Call 09 320 5645

 

 

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Desexing Flow Chart

When to desex your dog?

Not only does desexing your animal help in controlling the national population and stop your dog wandering, if done at the right time is also has some health benefits as well. Studies have shown that both male and female dogs who are not desexed or desexed later in life have a higher chance of getting various diseases as they get older such as cancer. On the other side, if desexed too young a puppy’s growth can be impacted resulting in joint and bone problems later in life. We have created a flow chart that has found the ideal balance in age for desexing to give your pet the best chance in life.

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Hi everyone,

 

We hope you and your furry family members are keeping healthy and warm as we move into winter.

After Queens Birthday weekend we will be extending our hours and reopening our cattery.

 

2nd of June onwards

Our hours Monday to Friday   8am – 1pm and 2pm – 6pm

Saturdays 9am – 1pm

Closed Sunday and Public Holidays

 

Our cattery hours for drop off and collection will be :

Monday to Friday :  10am-1pm and 2pm-3pm

Saturdays: 10am-1pm

Sundays and Public Holidays – Closed

 

When you are dropping your cat off to the cattery please make sure you download and complete a cattery form. The forms can be found on our website.

 

https://kohivet.co.nz/client-info/consent-forms-downloads/

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24th April    8am-12pm and 2pm-5pm

25th April    CLOSED ANZAC DAY

26th April    CLOSED 

27th April    CLOSED Public Holiday

28th April    COVID-19 Alert Level 3 Hours

Monday - Friday: 8am-12.30pm and 2pm-5pm  

Saturday : 9am -1pm 

Sunday and Public Holidays: Closed            

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We would like to thank all of our clients for their patience and consideration for the protocols that we have put in place to ensure safety for our staff and the community during COVID-19 Alert Level 4. We hope you and your furry family members are all keeping safe and looking after yourselves during this time.


When we change over to COVID-19 Alert Level 3 on Tuesday the 28th of April our safety protocols from Level Four will stay in place to keep staff and customers safe. We will be able to start doing routine consultations and surgeries, these include vaccinations and desexing surgeries and dentistry. This will be on top of the current treatments that we are providing including arthritis injections, cytopoint injections for skin, emergency procedures and consultations for any sick patients. We will continue our protocol from Level 4 of not having any customers inside the veterinary clinic.
Please either email us on reception@kohivet.co.nz or phone 09 521 1457 to book appointments.

 

When you arrive for your appointment, we ask that you stay in your vehicle and phone reception to let us know that you are in the car park. A nurse in protective clothing will come out to the car. If you have a cat please place the cat cage on the ground outside the car and then get straight back into your car. If you have a dog please hand the lead to the nurse and then return to your car. If you have a young puppy that is not fully vaccinated please bring the puppy in a cage.


For surgical procedures, we will email you documents prior to the surgery date and we ask that these be signed and emailed back prior to the procedure. If you are unable to scan the documents just send an email confirming that you have read the document and that you give your consent.


Please remember to keep your two metre distance. It is very important that we all stay safe so this clinic can continue operating.
The nurse will take your pet inside the clinic for the consultation. Once the consultation is complete we will phone you in your car and ask to put through a credit or debit card payment manually on the eftpos machine. A vet or nurse will come out to the carpark and discuss any treatment. Please remain in your vehicle or maintain your distance.


If you would like to purchase any food or repeat medication we ask that you phone reception and that payment is done over the phone, so when you arrive at the clinic and phone us from the car park a nurse can take the food/medication to your car to avoid you coming inside the clinic.


Our hours will increase in COVID-19 Level Three (28th April onwards)


8am-12.30pm and 2pm- 5pm Monday to Friday and Saturday 9am to 1pm.


Our Veterinarians Dr Russell Tucker, Dr Georgia Child and Dr Steve Mirams will be on duty over this period.


The clinic is closed Sundays and Public Holidays, (please remember this means we will be closed 25th, 26th and 27th of April).


If you do have any emergency outside of our open hours there are a number of emergency centres available including the two below.


ARC After Hours                                       
224 Albany Highway                          
Schnapper Rock, Auckland 0632          
Call 09 281 5815  

                                         
VSA Emergency
1 Te Apunga Place Mt Wellington, Auckland 1060
Call 09 320 5645

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We are currently seeing many more cats and dogs coming into the clinic recently with painful joints.


The presenting signs are:
• Stiffness, especially when getting up in the morning.
• Reluctance to walk, play, or climb stairs.
• More irritable or stubborn.
• Swelling of joints.
• Licking or grooming joints.


It is important to watch your pet’s weight and take steps to reduce it if needed. Exercise in moderation and try to avoid energetic activities such as chasing a ball or jumping. Ensure that your dog has a thick comfortable bed away from draughts.
We have found the changing seasons to have a profound effect on the inflammation of joints. At the moment this may also be exacerbated by more frequent walks some dogs are getting whilst their owners are in lockdown.


Pentosan™ is a drug that we have used for a long period of time. For the treatment of arthritis, and we find it extremely effective.
Pentosan™ works by:
• Improving cartilage healing.
• Improving joint fluid production.
• It is anti-inflammatory, thereby minimizing pain.
• Maximizes healing in the joints.


Initially Pentosan™ is given as a course of four injections, with the injections given weekly. Then we give a single injection every one to three months depending on the severity of the arthritis. Synovan™, which is Pentosan™ with glucosamine added, is now our treatment of choice for arthritis.


Feel free to phone the clinic to discuss the options that are now available for treating your pets’arthritis.

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At this stage the Veterinary Clinic will be staying open as we are classed as an essential service

There will be a few changes to our open hours which are listed below.

CHANGES IN OPEN HOURS DURING COVID-19 LOCK DOWN

Monday to Friday - 8am-12.30pm ,  2pm-5pm

Saturday, Sunday and Public Holidays - Closed

April 10th      CLOSED Good Friday

April 11th      CLOSED

April 12th      CLOSED

April 13th      CLOSED Easter Monday

April 14th      8am-12.30pm - 2pm-5pm

April  25th     CLOSED ANZAC Day

April 26th      CLOSED

April 27th      CLOSED ANZAC Day Observed

April 28th      8am-12.30pm - 2pm-5pm

 We will let you know if this changes due to the COVID-19 (coronavirus)

Please make sure that if your contact details have changed recently that you either email us reception@kohivet.co.nz or phone 09 521 1457 to make sure we have your correct phone number and email address.

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If you are experiencing any COVID-19 or flu like symptoms or have returned from overseas in the last 14 days we ask that you do not come into the Veterinary Clinic.
If your pet requires treatment please phone the clinic and advise us of your pets symptoms and we will organise how best to treat your pet.


Can animals catch COVID-19 (coronavirus)?
Probably not. There is no strong evidence that animals can spread coronavirus to humans. A person with COVID-19 may sneeze or shed the virus onto the fur of animals which could spread the virus to other people. You may see veterinarians taking more precautions with personal protective equipment when dealing with patients, however this is the same as them being more careful about contact with surfaces that may have been contaminated.

What about that dog in Hong Kong?
In late February a dog was tested and the results showed a "weak positive" for coronavirus. The first set of blood test done on the dog have tested negative. At the moment it is not showing any clinical signs. It is unclear what exactly all this means but it’s believed this may be a case of a human transmitting the disease to a dog (and not the other way round). There is still no evidence of animals posing a risk of spreading COVID-19

What should I do to protect my animal?
At this stage, the best thing you can do is practice good hygiene. The risk of your animal catching COVID-19 is very low and there is no evidence that your pet could give it to you. However, it’s always a good idea to wash your hands with soap and water after contact with animals.

What should I do if my animal gets sick?
As always, talk to your vet and follow their advice. If you can, ring them first, particularly if you are unwell, have been in contact with someone who is unwell or are self-isolating. It may be best to arrange for someone else to take your animal to the vet if it needs to be seen, so that you can remain isolated.

What should I do for my animal if someone in my home gets coronavirus or is in isolation?
If you or someone in your home is in isolation, the same process applies for animals as human members of the household.

If the person in isolation has not had close contact with the animal during the isolation period or the 2 weeks before that, they should try to minimise their contact with it and other household members. If possible, find someone who is well and not in isolation to help care for the animal. If the isolated person has to, they should wash their hands before and afterwards and wear a facemask. (this is recommended by the World Organisation for Animal Health and the World Small Animal Veterinary Association).

If you are in self isolation or you are experiencing COVID-19 or flu like symptoms

• Please reschedule your pet’s appointment if it is not urgent

• If you need a repeat medication or prescription diet please ask a family member or friend to collect.


• If your pet urgently requires veterinary care then please have a friend or family member bring them in; we can phone you from the consult


• If none of the above are possible, please stay in your vehicle on arrival at the clinic and phone us from your car. A Kohi Vet team member will then come out to discuss your pet’s health and bring your pet inside if needed.

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The regulations that govern the dispensing and prescription of veterinary medicines by Veterinarians were updated in January 2020. These regulations are designed to keep our patients, the people involved in treating animals, veterinarians and the public safe from potential risks.
The main risk being the development of bacterial resistance which will spread to humans.

New Regulations,
1) For restricted veterinary medicine, the animals must have been examined by a veterinarian within the previous 6 months.
2) Within the previous 4 months for critically important antibiotics

Many of the ear medications that we dispense contain critically important antibiotics and will not be dispensed in the future without first doing ear swabs to determine that the infection warrants the use of these antibiotics. This also applies to many skin and urinary tract infections.
These precautions are taken to protect everybody against the development of transmissible antibiotic resistant bacteria.
We thank you for your cooperation.

(Note: we require 24 hours notice for all repeat prescriptions)

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FOR APPOINTMENTS CALL 09 521 1457